EMSA continues to rank in top 1 percent of EMS providers nationally

TULSA, Okla. (Oct. 31, 2016) – The Emergency Medical Services Authority achieved a perfect score on its reaccreditation with the Commission on Accreditation of Ambulance Services for the second time. The reaccreditation maintains EMSA’s place among the top 1 percent of systems nationwide for its high-quality patient care and administration.

“Since joining the board four years ago, I have been grateful to see the quality health care EMSA provides,” said Phil Lakin, Tulsa City Councilor and EMSA board member. “This accreditation is a testament to that quality. A perfect CAAS score reflects exactly what I’ve seen first-hand: the gold standard of EMS service.”

The process includes a lengthy application as well as a stringent on-site review of operations. CAAS standards exceed state and local regulations while focusing on increased clinical quality and operational efficiency. The standards also assess practices that decrease risk and liability to the organization.

More than 100 areas are evaluated including agency management, financial management, budgeting and strategic planning, mutual aid and disaster coordination, credentialing and training, clinical standards, safety and community education. The actual determination of whether the service meets all requirements is made by an independent, impartial panel of commissioners. The commissioners represent health care, law and business.

“I’d like to thank our medics and administrators for their work day-in and day-out,” said EMSA CEO Steve Williamson. “The accreditation is once every three years, but our team employs the highest standards of health care excellence across the entire system every day, and I am so proud to work with them.”

EMSA is one of only 177 ambulance services in the nation, and the second in Oklahoma, to be accredited with the national commission. Based on roughly 15,000 ambulance services in the U.S., according to the American Ambulance Association, this achievement ranks EMSA among the top 1 percent of ambulance services across the country. EMSA first applied for and earned accreditation in 2010 – also receiving a perfect score that year - and has been reaccredited ever since.

The Cherokee Nation emergency medical services department, with its headquarters in Tahlequah, is the other CAAS accredited organization in Oklahoma.

EMSA and its contractors employ approximately 650 people, including paramedics, emergency medical technicians, system status controllers, dispatchers, and healthcare billing and information technology specialists. The Medical Control Board, a group of Oklahoma emergency physicians, provides independent medical oversight for EMSA, develops treatment protocols and conducts quality improvement activities.

EMSA has provided advanced life support ambulance service in Oklahoma since 1978. The authority was established as a public utility model and independent trust authority of the city of Tulsa. It expanded in 1990 to become a trust authority of the city of Oklahoma City. Today, EMSA serves more than 1.1 million residents in Central and Northeast Oklahoma. Service areas include Tulsa, Sand Springs, Bixby, Jenks, Oklahoma City, Edmond, Bethany, Mustang, Nichols Hills, Piedmont, The Village, Warr Acres, Yukon, Lake Aluma, Arcadia and Valley Brook.


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